The ten golden rules of being a successful owner operator

Mikey P

Administrator
Joined
Oct 6, 2006
Messages
116,301
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The High Chapperal
* Be a People Person: Have great soft skills and strive to be pleasant and engaging to everyone you meet.

* Be Naturally Curious: Always be eager to learn new techniques, solutions, and about the needs of your clients. You should be constantly dissecting

* Be Handy and Resourceful: Develop strong handyman and tool skills to maintain your equipment and handle unexpected situations.

* Be Driven and Ambitious: Possess a strong internal drive and a desire to continuously grow your business.

* Be Gumption-Filled and Brave: Overflow with initiative and be willing to take calculated risks and step outside your comfort zone.

* Be Adaptable to Change: Embrace new technologies, cleaning methods, and be ready to adjust to the ever-evolving needs of the industry.

* Be Fit and Energetic: Maintain a certain level of fitness to handle the physical demands of the job.

* Be Morally Upright and Honest: Operate with a level of morality and honesty in all your dealings, building trust with your clients and community.

* Be Community-Minded and Socially Involved: Engage with your local community and build relationships beyond your client base.

* Be Financially Secure: Have enough financial savings or family $upport, to cover your living expenses for the first 5 years to avoid making hasty decisions just to generate business.




Find a person with all 10 attributes and within five years they'll be living a phenomenal lifestyle assuming they're in the right area.

One and two are most important but if you're missing any of other 8 you're success will be delayed or suffered dearly

Some can be hired out but then you won't be an owner operator.

If you have a just a few you may want to consider related services such as owning a rug plant or restoration service where you're not dealing with the homeowner in that all important due diligence-earn their trust process..



Who of you can honestly say have 9 or 10 of these attributes?

Who of you are self-aware enough to realize where you're lacking?

If not you do you know somebody who is 100% perfect for this community unicorn blessing?
 

Bryce C

DFW
Joined
Feb 9, 2024
Messages
687
Location
Connecticut
Name
Bryce
Sometimes porty cringe gets the best of me, but then my customers pick me up. Someday I'll be a respectable carpet cleaner. Just got this Google Review this morning :)

1000009613.jpg
 

Bryce C

DFW
Joined
Feb 9, 2024
Messages
687
Location
Connecticut
Name
Bryce
I just cleaned my couch and my area rug with our tm. First time using it. Man that thing is business. I had it on low at 1300 rpms and the rug felt like I had run air movers on it for an hour compared to our portable, with half the dry strokes. I'm tempted to take it out tomorrow, we have a big day. 1 small resi job and then a 4000 square foot office, all carpet.

Having not used it in the field I am a little nervous. I was going to do a thorough round of routine maintenance this weekend before taking it out in the field. Greasing everything and whatever. But maybe I should transfer all my gear in there tonight and go for it tomorrow 🤠
 

Kenny Hayes

Member
Joined
Apr 17, 2009
Messages
9,397
Location
Yukon, Oklahoma
Name
Kenny Hayes
I’ll give you a little #secret. It’s your wife that makes the difference as long as you do a good job. Ladies tend to like other ladies out being the in charge person. Anytime I could get Diana out to just jib jab on a residential, it was a win.
 

Bryce C

DFW
Joined
Feb 9, 2024
Messages
687
Location
Connecticut
Name
Bryce
I’ll give you a little #secret. It’s your wife that makes the difference as long as you do a good job. Ladies tend to like other ladies out being the in charge person. Anytime I could get Diana out to just jib jab on a residential, it was a win.

Amen Kenny. I'll just keep praying and making everything working well enough behind the scenes. Rushelle is my ace of spades!
 
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Bryce C

DFW
Joined
Feb 9, 2024
Messages
687
Location
Connecticut
Name
Bryce
My rug is completely dry in less than 2 hours with no air movers and its muggy outside. What the heck, you guys are cheating! How can someone with a portable compete against that. I didn't vacuum or use any detergents, I just rinsed the damn thing and its spotless and dry! 😆
 

Mikey P

Administrator
Joined
Oct 6, 2006
Messages
116,301
Location
The High Chapperal
My rug is completely dry in less than 2 hours with no air movers and its muggy outside. What the heck, you guys are cheating! How can someone with a portable compete against that. I didn't vacuum or use any detergents, I just rinsed the damn thing and its spotless and dry! 😆


Did the sealAdoors show up?
 
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Kenny Hayes

Member
Joined
Apr 17, 2009
Messages
9,397
Location
Yukon, Oklahoma
Name
Kenny Hayes
My rug is completely dry in less than 2 hours with no air movers and it’s muggy outside. What the heck, you guys are cheating! How can someone with a portable compete against that. I didn't vacuum or use any detergents, I just rinsed the damn thing and it’s spotless and dry! 😆
Like I’ve been preaching, putting them on the wand for long periods is a mistake IMO. Spotting, corner guards if you use em, or hose management and inter acting and collecting is where it’s at.
 
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BIG WOOD

The Timminator
Joined
Feb 4, 2016
Messages
14,233
Location
Georgia
Name
Matt w.
my weakest one of the list is

-being community minded and socially involved. After 23 years of doing this, I"m getting burned out on wanting to be with people. Every morning, I go out to get a biscuit for bfast and the local bfast joint and talk to most of the people there. That's about the most of socially involvement I get into nowadays. Now, I just want to work and go home to enjoy my time off.

In my early years, I did all the chamber of commerce, country development authority, local school career days, etc. to get my name out, but now...eh.

I'm ready for a new season of my career to take a turn. I don't know what it is yet. But I've been trying to find another city to move to with other options and more retirement opportunities than what this city has currently, and still use my knowledge and skills to help another corporation.


But you didn't want to hear that. Back to your original question...besides not having any desire to LMC, I've completed all the tasks listed, just at different times of my career.
 

Jim Pemberton

MB Exclusive.
Joined
Oct 7, 2006
Messages
12,660
Name
Jim Pemberton
* Be a People Person: Have great soft skills and strive to be pleasant and engaging to everyone you meet.

* Be Naturally Curious: Always be eager to learn new techniques, solutions, and about the needs of your clients. You should be constantly dissecting

* Be Handy and Resourceful: Develop strong handyman and tool skills to maintain your equipment and handle unexpected situations.

* Be Driven and Ambitious: Possess a strong internal drive and a desire to continuously grow your business.

* Be Gumption-Filled and Brave: Overflow with initiative and be willing to take calculated risks and step outside your comfort zone.

* Be Adaptable to Change: Embrace new technologies, cleaning methods, and be ready to adjust to the ever-evolving needs of the industry.

* Be Fit and Energetic: Maintain a certain level of fitness to handle the physical demands of the job.

* Be Morally Upright and Honest: Operate with a level of morality and honesty in all your dealings, building trust with your clients and community.

* Be Community-Minded and Socially Involved: Engage with your local community and build relationships beyond your client base.

* Be Financially Secure: Have enough financial savings or family $upport, to cover your living expenses for the first 5 years to avoid making hasty decisions just to generate business.




Find a person with all 10 attributes and within five years they'll be living a phenomenal lifestyle assuming they're in the right area.

One and two are most important but if you're missing any of other 8 you're success will be delayed or suffered dearly

Some can be hired out but then you won't be an owner operator.

If you have a just a few you may want to consider related services such as owning a rug plant or restoration service where you're not dealing with the homeowner in that all important due diligence-earn their trust process..



Who of you can honestly say have 9 or 10 of these attributes?

Who of you are self-aware enough to realize where you're lacking?

If not you do you know somebody who is 100% perfect for this community unicorn blessing?

I started sitting with my father as a teenager when he talked to guys (and a few gals) discussing "getting into the business". By my mid-twenties, I was doing those interviewes myself. In nearly 50 years of remembering those interviews, and being able to witness the results, I'd have to agree with Mike's list.

Most people didn't have them all, but those that did had the best success.

Now, I nearly always "know" how someone will ultimately do from the first time I meet them.
 
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Mikey P

Administrator
Joined
Oct 6, 2006
Messages
116,301
Location
The High Chapperal
Wh
my weakest one of the list is

-being community minded and socially involved. After 23 years of doing this, I"m getting burned out on wanting to be with people. Every morning, I go out to get a biscuit for bfast and the local bfast joint and talk to most of the people there. That's about the most of socially involvement I get into nowadays. Now, I just want to work and go home to enjoy my time off.

In my early years, I did all the chamber of commerce, country development authority, local school career days, etc. to get my name out, but now...eh.

I'm ready for a new season of my career to take a turn. I don't know what it is yet. But I've been trying to find another city to move to with other options and more retirement opportunities than what this city has currently, and still use my knowledge and skills to help another corporation.


But you didn't want to hear that. Back to your original question...besides not having any desire to LMC, I've completed all the tasks listed, just at different times of my career.
Who or what do you clean for free?
 

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